2 days old

Command Center Watch Officer

Perspecta
Norfolk, VA 23510
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Business Group Highlights

Navy Marine Corps

The Navy Marine Corps business group provides end-to-end IT solutions to the Department of the Navy including transport, networking, end user hardware and services, cybersecurity and staffing. Using agile engineering and DevOps methods, we produce mission-specific solutions to solve the Fleet's challenges.

Responsibilities

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. Were a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many waysnot only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta's talented and robust workforce14,000 strong'stands ready to welcome you to the team. Let's make an impact together.

Perspecta has an immediate need for a Command Center Watch Officer in Norfolk, VA.

Job Description:

  • One of multiple watch standers helping to oversee and execute Critical Command and Communications as part of supporting Navy Incident Management processes.
  • Assist with lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes.
  • Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer.
  • Assist with and occasionally hosts business continuity restoration calls.
  • Utilize systems and tools to report incidents to a wide-audience of stakeholders, including customers and leadership.
  • Take escalations if any alerts/events are identified by monitoring analysts as significant and requiring action.
  • Perform initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.
  • Ensure that all details regarding an event or incident are properly captured and documented so that the issue can be assigned appropriately based on scope and impact.
  • Assist with the creation of PowerPoint slide decks as needed.
  • Provide support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.
  • Maintain timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.
  • Responsible for generating well-documented Critical Incident Reports for leadership.

Qualifications

Qualifications:

  • Active CompTIA Security+ CE Certification REQUIRED for this position
  • Active Security Clearance Secret (SSBI Investigation) REQUIRED for this position
  • Excellent expert-level written and verbal communication skills.
  • Ability to communicate technical information to Customers, Colleagues, Leaders, and other stakeholders
  • High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field); may hold Bachelors degree

Skills:

A variety of skills are desired to shape a well-rounded team. We are especially interested in candidates who possess some of the following experiences:

  • Active Directory Management
  • Exchange Server Management
  • Remote Troubleshooting Abilities
  • BlackBerry Server Management
  • SAN Management
  • IA experience
  • Scripting
  • SharePoint knowledge
  • Remedy and Service Manager or other ticketing system knowledge

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Posted: 2019-08-18 Expires: 2019-09-16
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Command Center Watch Officer

Perspecta
Norfolk, VA 23510

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