16 days old

Contract Performance Manager

GE Energy
Richmond, NSW 2753
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Role Summary:

Reporting to the Service Director, the Contract Performance Manager role will have customers of the GE Aero or HD GAS portfolio and will be responsible for Multiyear Agreements and Transactional contract performance, including managing customer relationship and communication, scoping, planning, and executing Outages to ensure F5 metrics fulfillment, customer satisfaction and contribute to the overall business strategy for the customers.

Essential Responsibilities:

o Customer relationship & issue management

o Customer/contract opportunity development & risk identification

o Synchronizing Customer & Contract events/demand with Primary Support Providers & PS service strategy

o Contract financial & contractual performance

o Cash collection, receivables management & concessions administration

o Contract technical/maintenance compliance & service fulfillment strategy


o Experience with Aero or HD Gas Turbines: ITO or OTR

o Power Services Parts, Repairs & Service (PR&S) offerings & fulfillment

o Equipment operations/maintenance/overhaul/upgrade requirements & recommendations

o Upgrades & Emergent Work offerings & fulfillment

o Inquiry to Order (ITO) support & ITO-OTR handover

o Assessments & mitigation strategies for commercial & fulfillment risk

o MYA & TX contract interpretation & management

Desired Characteristics:

o Aero or Heavy duty gas turbines and controls system experience;

o Customer focused: Excellent communication, presentation, interpersonal skill;

o Affluent knowledge of commercial, finance, legal and related regulations and law;

o Proficiency in English and in computer application skills;

o Six Sigma certified is preferred

o A good teamwork leader in a dynamic, energetic and complex environment, equipped with quick learning capability and ownership;

o Be self-motivated and able to work under high pressure and constraint time, committed and process oriented;

o Ability to work multiple project simultaneously and effectively in a cross-functional team;

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers. www.ge.com

GEs power generation business has the largest delivered fleet of gas turbines in the world with more than 7,400

turbines operating in 112 countries, and a manufacturing footprint in the Americas, Europe, and Asia to serve its

global customers. The portfolio includes gas turbines, gas engines, steam turbines, generators, HRSGs, controls and


Additional Locations:Australia, New Zealand;Melbourne, Sydney, Queensland;
Posted: 2020-06-26 Expires: 2020-07-26
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Contract Performance Manager

GE Energy
Richmond, NSW 2753

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