7 days old

Export Sales (Req 43-16)

Reliance Steel and Aluminum Co.
La Mirada, California 90638
  • Job Code
    Div. 43 (Req 43-16)
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

Application Process:  To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.

Summary

Sell goods for export wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Tasks

  • Answer export customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to export customers, based on customers' needs and interests.
  • Contact regular and prospective export customers to demonstrate products, explain product features, and solicit orders.
  • Estimate or quote prices, credit or contract terms and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepare drawings, estimates, and bids that meet specific customer needs.
  • Provide export customers with product samples and catalogs.
  • Identify prospective export customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Arrange and direct delivery and installation of products.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Other duties as assigned.

Work Activities

  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Communicating with Supervisors, or Peers — Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Documenting/Recording Information — Entering, recording, storing, or maintaining information in written or electronic form.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Interacting with Computers — Using computers and computer systems (including hardware and software) to enter data, or process information.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Work Situation

  • Being exact or accurate – It is important to be very exact or highly accurate in performing this job.
  • Contact With Others —This job requires the worker to be in contact with others (face-to-face, by telephone, or otherwise) to perform it.
  • Deal With External Customers — It is very important to work with external customers or the public in this job.
  • Face-to-Face Discussions — The job often requires to have face-to-face discussions with individuals or teams.
  • Freedom to Make Decisions — The job offers the worker minimum decision making freedom, without supervision.
  • Repeating the same tasks – The job requires physical and mental activities such as data entry and verifying information over and over, without stopping.
  • Requires heavy use of telephone and electronic mail.
  • Spend Time Sitting — Job is regularly required to sit and frequently is required to walk and stand.
  • Structured versus Unstructured Work —This job a basic structure for the worker, and allows the worker to determine tasks, priorities, and goals.
  • Time Pressure —This job requires the worker to meet strict deadlines at month end and quarter end processes.
Work Styles
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Integrity — Job requires being honest and ethical.
  • Persistence — Job requires persistence in the face of obstacles.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Values

  • Achievement — This work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Independence — This work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships —This work value allows employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support —This work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Conditions
  • Working Conditions are normal for an office environment.


Requirements

Knowledge

  • Clerical — Knowledge of administrative and clerical procedures and systems such as MS applications, managing files and records, and other office procedures and terminology.
  • Computers and Electronics — Knowledge of electronic equipment, such as calculator, fax machines, copiers and computer hardware, including company ERP system.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics — Knowledge of arithmetic to calculate in all units of measures.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination — Adjusting actions in relation to others' actions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics — Using mathematics to solve problems.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Persuasion — Persuading others to change their minds or behavior.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Speaking — Talking to others to convey information effectively.
  • Time Management — Managing one's own time and the time of others.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Near Vision — The ability to see details at close range.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
Experience
  • Education: High School diploma or equivalent.  Related on-the-job experience, or at the Manager’s discretion.
  • Job Training: Usually needs one or two years of training involving both on-the-job experience and informal training with experienced workers.
  • Overall Experience: Previous work-related skill, knowledge, or experience is required.
Application Process:  To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.

We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
 
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know. 
 
Reliance Steel & Aluminum Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail Gabriel.munoz@rsac.com to request an accommodation.
Posted: 2020-01-13 Expires: 2020-02-12
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Export Sales (Req 43-16)

Reliance Steel and Aluminum Co.
La Mirada, California 90638

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