3 days old

IT Service Manager

Washington, DC 20004
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Business Group Highlights

Defense

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.


Responsibilities

Manages and leads overall IT Service Management (ITSM) activities to include planning, execution, and reporting. Establishes, manages, and maintains an ITSM environment and processes aligned to the latest IT Information Library (ITIL) framework to ensure ITSM requirements are achieved.


Qualifications

Requires 16+ years with BS/BA or 14+ years with MS/MA or 10+ years with Ph.D.

Five (5) years of experience in DoD or Department of the Navy (DON) enterprise IT operations, three (3) of which shall be in service level management monitoring and reporting.

In addition to the above, one (1) year of experience as an IT Service Manager within a DoD or DON environment supporting a minimum of 50,000 users.

ITIL Expert certified


About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - Minorities/Women/Veterans/Disabled and other protected categories.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).

Industry

  • Information Technology
Posted: 2020-06-30 Expires: 2020-07-30

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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IT Service Manager

Perspecta
Washington, DC 20004

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