1+ months

Senior Technical/ Platform Product Manager - 177976

Alpharetta, GA 30009
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  • Job Code
    177976
POSITION SUMMARY
  • Does the thought of inventing the future world of work by discovering, defining, and driving innovative solutions for real people excite you?
  • Are you dedicated to delivering great outcomes through an awesome customer experience?
  • Do you live and breathe problem-solving, innovation, and collaboration?
  • Are you patient and committed -- with a willingness to navigate complex environments through product knowledge and leadership style?

Well, then you might be just the person we're looking for. #HelloWork

First things first: At ADP, we believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed and innovation is encouraged. The result? We're changing the world of work with our HR solutions that help companies of all sizes focus less on work and more on success.

In the role of Sr. Technical/ Platform Product Manager, your creative inspiration will help fuel BIG innovation. You will formulate product strategy and drive go-to-market solutions, obsess over the customer experience journey, and measure product effectiveness -- seeking to continually improve. You will partner with and lead a team that manages our Marketplace, working closely with ADP Sales business owners.

RESPONSIBILITIES:

Product Strategy and Go-To-Market:

  • Help define, manage, and execute individual product strategies with aligned, multi-year roadmaps. Partner with product leaders in and across ADP's portfolio of products, business stakeholders, and development teams at ADP.
  • Engage ADP's Corporate Strategy Team as needed, to help identify opportunities outside of ADP for acquisition targets, competitive positioning, and other needs.

Customer Experience and Market Orientation:

  • Define requirements by leveraging usability studies, business and product usage data, external industry trends, and metrics to generate insights.
  • Understand competitors and the market to help identify new partnerships or acquisition targets to broaden or enhance a product portfolio.
  • Define the vision for the end-to-end customer experience journey from sign-up, setup, to use partnering with stakeholders.
  • Partner with UX teams do test and iterate on the experience as the customers interact with it.

Measurable Outcome Focus:

  • Measure product(s) effectiveness, identify trends, report outcomes, and drive priorities to improve.
  • Clearly be able to articulate the vision, strategies, priorities, and desired outcomes to key partners across ADP.

Product Leadership and Impact:

  • Lead a multi-function project team through rapid, data-driven iterations focused on customer and stakeholder outcomes.
  • Drive impact through all engagements with team members and extended team members - through deliveries and effectiveness.

QUALIFICATIONS REQUIRED:

  • 5+ years' experience managing an agile design-driven, user-centered product and development team supporting the delivery of web/mobile based product(s).
  • 2+ years thinking creatively, showing passion and ability to identify and deliver new product innovation.

PREFERRED QUALIFICATIONS:
  • Patience and dedication, with the ability to navigate complex environments though product knowledge and leadership style.
  • Proven ability to partner effectively across functions, with an exposure to complex organizations and the ability to gain shared vision on product decisions and priority trade-offs.
  • Strong communication and presentation skills, including the ability to communicate technical issues simply and convincingly to help drive fast decisions.
  • Experience researching industry trends, usage analytics, competitive pressures and applying to product strategy & roadmap.
  • Strong awareness of latest web standards (OAuth, SAML, OpenID Connect, REST APIs & others)
#LITECH
#LI-AA2







We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Posted: 2019-06-24 Expires: 2019-10-30
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Senior Technical/ Platform Product Manager - 177976

ADP
Alpharetta, GA 30009

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