4 days old

Technical Account Manager

Chantilly, VA 20151
Apply Now
Apply on the Company Site
Business Group Highlights

Defense

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.


Responsibilities

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. Were a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many waysnot only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust workforce14,000 strong'stands ready to welcome you to the team. Let's make an impact together.

Perspecta has an immediate need for a Technical Account Manager in the Chantilly, VA Area.


Accountable for on-time, on-quality, on-cost fulfilment of Operations. Identify and analyze training needs based on brand standards, new initiatives and trends. Assist with the modification and improvement existing training programs. When needed, serve as part of the escalation path for operational issues. Maintain continuous lines of communication, keeping the Organization/Stakeholders informed of all critical issues. Run, analyze reports and create action items to improve the operation and ensure metrics achievement. Open communication with the delivery team to review team's status, metrics, and possible issues/needs and proceed with actions. Also to keep the managers updated on latest news, action plans, etc. Ensure that the support team meets the required SLA's. Proactively proposes improvement plans where gaps are noticed. Reports to the Program Manager, and is the single point of contact for the client / tenant for all operational deliver aspects.

Qualifications

Education and Experience Required:

High School Diploma/GED plus 12 years of relevant experience, or Associates Degree plus 10 years relevant experience, or Bachelor's Degree with 8 years relevant experience, or Master's Degree with 6 years relevant experience, or PHD with 4 years relevant experience.

Secret Security clearance required

Skills and certifications required:

Exceptionally Complex - researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.

Leadership/ Management - Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.
Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.

DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order





About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - Minorities/Women/Veterans/Disabled and other protected categories.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).

Industry

  • Information Technology
Posted: 2020-09-18 Expires: 2020-10-17

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

  • Salary Questions

    Find out how your paycheck compares by industry, function, location, and more.

    Check Right Now

  • Tips for ABLE Grads

    From creating the perfect resume to nailing the interview, this article is a must-read before you start your Job Hunt.

    Get Started Now

  • Set Up Your Job Alerts

    Be alerted when a job is posted that fits your professional criteria.

    Set Up Your Alerts Right Now

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Technical Account Manager

Perspecta
Chantilly, VA 20151

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast