4 days old

Trainer II

Reliance Steel & Aluminum Co.
Cypress, California 90630
  • Job Code
    Div 98 Senior Trainer #453
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

The Senior Trainer is responsible for the design, development and delivery of training for moderate to high complexity technology-based solutions including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence (BI), and Enterprise Content Management (ECM).

The Senior Trainer works closely with key stakeholders to define training delivery strategies that consider desired outcomes, student learning needs and optimal delivery mechanisms.  The Senior Trainer will establish course objectives, develop training materials (user guides, exercises, training videos), coordinate training logistics and deliver training through a variety of methods that may include classroom, WebEx and e-learning mediums.

 The Senior Trainer is responsible for ensuring that training objectives have been met and that students have been adequately prepared to utilize the solution in their day-to-day roles.  In addition, the Senior Trainer will collect and analyze training course evaluation data, modifying the training approach to improve effectiveness as needed.

Training Knowledge - Knowledge of principles, concepts and methods to deliver training for IT solutions.

  • Apply broad knowledge of learning and training concepts and principles
  • Apply and adopt adult learning techniques and methods to audience
  • Recommend delivery approach (e.g. Train the Trainer, On-line, classroom etc.) based upon customer needs


Training Delivery – Delivers learning solutions in a manner that is both engaging and effective.

  • Deliver training for moderate to high complexity technology-based solutions  to a broad user base (e.g. office worker, warehouse worker, driver)
  • Convey course objectives and ensure that the objectives have been met
  • Establish credibility as an instructor 
  • Create a positive learning climate  
  • Coordinate all aspects of training logistics including; establishing training schedules, preparing training environments, training material delivery, training room preparation and setup   
  • Align learning approach to course objectives and student needs
  • Encourage participation and build student motivation   
  • Adapt instructional style to foster change, overcome resistance and positively promote training and organizational objectives    
  • Instructional Design & Development - Creates designs and develops effective and efficient training programs that enhance the possibility of learning. 
  • Work with the business sponsor and/or key stakeholders to define training delivery strategies, taking into consideration desired outcomes, student learning needs and optimal delivery mechanisms
  • Conduct training needs assessments and identify the appropriate learning approach to meet student and organizational needs 
  • Apply learning theory in the design, development and delivery of a course curriculum, program or learning solution
  • Design a training approach that considers the entire lifecycle of a technology-based solution
  • Design and develop instructional material including training manuals, exercises, classroom assignments, etc.
  • Consider and anticipate reusability when designing training modules
  • Analyze, select and integrate technologies to deliver an optimal training experience
  • Evaluate learning design
  • Evaluate Learning Impact – Uses learning metrics and analytics to measure the impact of learning solutions.
  • Select appropriate learning impact evaluation strategies to measure learning impact vs. course objectives
  • Communicate and gain support for the training evaluation plan
  • Collect, analyze and interpret course evaluation data
  • Look beyond course surveys to analyze the impact and benefits of training
  • Modify training approach for future training based on evaluation results
  • Assist with internal Organizational Development (OD) initiatives
  • Provide RTS New Hire Orientation training as required
  • Pursues training and development opportunities; Strives to continuously build knowledge and skills
  • Other duties as requested


  • High School diploma/GED required
  • Bachelor’s degree in related field strongly preferred
  • 7+ years’ experience successfully designing, developing and delivering training curriculum in a software environment required
  • Experience applying the principles of Change Management as part of an overall training strategy
  • Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required.
  • Proficiency with Microsoft Windows and Microsoft Office products required
  • 7+ years of successfully developing and delivering training for Enterprise-level software solutions (e.g. , ERP, BI, CRM, ECM)
  • Experience training ERP systems required. Experience training Microsoft Dynamics AX or Enmark Systems Eniteo solutions a plus
  • Experience training in a Metals Service Center environment a plus

We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. 

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know. 

Reliance Steel & Aluminum Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail  gabriel.munoz@rsac.com to request an accommodation.

To be considered for this position, the candidate must submit their resume to recruiting@rsac.com 
and specify the position for which they are applying in the subject line or body of the email.

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Trainer II

Reliance Steel & Aluminum Co.
Cypress, California 90630

Share this job

Trainer II

Reliance Steel & Aluminum Co.
Cypress, California

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