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VTC Field Support Specialist

Annapolis Junction, MD 20701
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Business Group Highlights

Intelligence

The Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national and military intelligence customers. Serving federal agencies and the Intelligence Community for more than 50 years, the Intelligence group helps our clients meet their mission needs by providing trusted advisors, leading-edge technologies, and innovative solutions.


Responsibilities

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. Were a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many waysnot only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta's talented and robust workforce14,000 strong'stands ready to welcome you to the team. Let's make an impact together.

Perspecta has an immediate need for a VTC Field Support Specialist in Annapolis Junction, Md.


The VTC Field Support Specialist responsibilities:

1. Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

2. 2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations
3. Troubleshooting and solving technical issues related to end user equipment hardware and software
4. Ensuring customer satisfaction is achieved


    Qualifications

    Qualifications: Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate's degree and two (2) years of experience.

    1. Highly skilled in installing, repairing and troubleshooting VTC devices and systems

    2. Demonstrated ability to read and understand technical manuals and schematics

    3. Able to manage time and priorities effectively

    4. Able to work efficiently with minimal supervision

    5. Proficient in working with end-users remotely

    6. Familiar with Active Directory security and policies

    7. Excellent analytical and problem solving skills

    8. Outstanding communication skills to relate with team members and support workers


    Required Clearance: 'TS/SCI with Polygraph Clearance'

    DoD 8570 IAT Level 1 Certification


    About Perspecta

    What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

    Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

    Perspecta is anAA/EEOEmployer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    As a government contractor, Perspecta abides by the following provision

    Pay Transparency Nondiscrimination Provision

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).

    Industry

    • Information Technology
    Posted: 2020-11-22 Expires: 2020-12-21

    With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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    VTC Field Support Specialist

    Perspecta
    Annapolis Junction, MD 20701

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