1+ months

Assets Protection Outreach Coordinator - Greater Seattle Metro

Tukwila, WA 98188
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ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guestssay,I love Target! When you work at Target, youre helping every family discover the joy in everyday life. Youre working alongside adedicated team that cares, grows, and wins together. A team that is inclusive, makes connections, and brings their passion and pride to all that they do. You will deliver a destination shopping experience by providing a safe and secure environment for our guests, and mitigate shortage risks in order to drive sales.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) team functions to keep our guests, team, and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Community Outreach Coordinator can provide you with the:

  • Ability to lead and influence a security culture across a multiple stores, including incident and crisis prevention and response tactics.
  • Experience in building partnerships with Community Outreach (ex. homeless shelters, youth support, mental illness and law enforcement) programs to support our guests.
  • Specialized training to support and educate store teams on preventing and responding to incidents in the store, including, but not limited to, disorderly conduct, guests under the influence of alcohol or drugs, or guests with mental health conditions.
  • Learnings to create an experience for all guests to feel safe and valued every time they visit our stores.
  • Capability to support and hold teams accountable to security incident investigations, how to determine root causes, and provide action plan coaching to prevent future incidents.
  • Skills in creating security and outreach strategies, planning daily/weekly workload priorities to support these strategies and deliver on goals.

As a Community Outreach Coordinator, no two days are ever the same, but a typical day will most likely include the following responsibilities:

  • Knowing your role in supporting total store sales and increasing profitability by providing the safest place for our team members and guests to work and shop.
  • Act as a key security resource across multiple stores. Influence and educate AP teams and store leaders at multiple stores on key security tactics including, but not limited to; physical security routines and processes, solicitation, and incident and crisis prevention and response.
  • Educating on APs role in creating an environment where our guests feel welcomed, and tactics to de-escalate disruptive behaviors.
  • Completing all required trainings, including specialized trainings to effectively respond to incidents, and train AP and store leaders at multiple stores on response tactics. Attend all required continuing education courses as needed.
  • Building partnerships with local community outreach programs to provide stores with necessary resources, including, but not limited to; homelessness, substance abuse, mental health, and youth support programs.
  • Building a connection with local law enforcement on when to engage and partner with law enforcement officers when security incidents occur. Support off-duty programs as needed.
  • Connecting with other community retailers to understand security trends in the community, benchmark response and connection with the guests.
  • Provide continuous training to AP teams and store leaders on topics relevant to each specific store.
  • Support stores in building security incident investigations, by determining root causes and creating and implementing action plans.
  • Working a schedule with various shifts (including evenings and weekends) to connect with outreach programs and conduct training for AP teams and store leaders.
  • Building a partnership with APBPs, DSDs, HR, AP teams and store leaders in multiple stores.
  • Establishing a culture of accountability through clear expectations, coaching & performance management.
  • Communicating, influencing, and educating your peers and leaders about AP security priorities.
  • Modeling the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors.
  • Support the onboarding and development of AP leaders in stores you support.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • All other duties as assigned based on business needs.

WHAT WE ARE LOOKING FOR

We might be a great match if:

  • Working in a fun and energetic environment makes you excited.
  • You are passionate about working efficiently and as a team to deliver for our guests.
  • Providing service to our guests that makes them say I LOVE TARGET motivates you.
  • You arent looking for a Monday thru Friday job where you are at a computer all day. We are busy all day (especially on the weekends), making it easy for our guests to feel welcomed, inspired, and full of joy.

The good news is that we have some amazing training that will help teach you everything you need to know to be a Community Outreach Coordinator. However, there are a few skills you should already have:

  • 4-year degree or equivalent experience
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Strong interpersonal and communication skills
  • Previous behavior health/social work experience
  • Experience in community outreach preferred, but not required
  • Comfortable dealing with ambiguity
  • Ability to travel between stores and outreach facilities
  • Manage through conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis and decision making
  • Manage workload and prioritize tasks independently
  • Highly effective communication skills and experience in verbal intervention and de-escalation.
  • Helpful, compassionate, and empathetic attitude toward guests and other team members.

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
  • Climb up and down ladders
  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Posted: 2021-05-26 Expires: 2021-08-22
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Assets Protection Outreach Coordinator - Greater Seattle Metro

Target
Tukwila, WA 98188

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