20 days old

Assistant Manager, Product Management

Singapore, Singapore
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Are you an innovative worker who is passionate about product strategy and management? How about offering up your skills in a global business that is committed to moving money for the better? Join Western Union as an Assistant Manager, Product Management.

Western Union powers your pursuit.

This position will work on Western Unions digital mobile and web products. You will define the product features in alignment with our strategy; have responsibility for both new and existing products and services definitions, and drive development on time, on budget, and with high quality and value.

The candidate will ensure that Western Union has best-in-class mobile and web solutions, which provides the best possible customer experience, while achieving success metrics. The ideal candidate will be experienced in both upstream product and service definition and downstream product development and execution.

Role Responsibilities:

  • Generate product ideas that are focused on driving revenue, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers.
  • Assess opportunities by identifying ROI, define key performance indicators and partner with analytics team to measure success.
  • Define and document product requirements, features, and functionality.
  • Manage products through the product development lifecycle.
  • Draft business requirements, prioritize features, author Epics, user stories and acceptance criteria, and collaborate with the regional team to ensure product features are delivered according to specifications.
  • Provide ongoing analysis on product effectiveness using a data driven approach.
  • Continuously implement and improve analytics infrastructure to track, monitor, optimize, innovate, and report on acquisition and conversion metrics.

Role Requirements

  • To be successful in this role you should have experience of at least 7 years in building and launching consumer applications both on web and mobile platforms including mobile and product management.
  • Must have an experience of at least 5 years experience in general product management with good technical background. Engineering, agile training and certification are a strong plus.
  • Strong business writing, numerical analysis, and communication skills especially in dealing with different stakeholders globally.
  • Experience developing basic wireframes and user journey flows.
  • Ability to work seamlessly with matrix teams, and juggle projects across multiple networks and platforms.
  • Experience in financial services payments or remittances is a plus.
  • Experience working in a large corporate environment is a plus.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.


You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore specific benefits include:

  • 18 days holidays
  • Birthday Leave
  • Employee Assistance Programs
  • Global Recognition and Rewards Programs
  • Employee Wellness

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.



  • Banking / Finance
Posted: 2023-09-11 Expires: 2023-10-17
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Assistant Manager, Product Management

Western Union
Singapore, Singapore

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