Branch Supervisor Buenos Aires, Argentina

Do your talents lie in leading and developing people to create great customer service? Would you like to work for a global company that believes when money moves, better things can happen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then its time to join Western Union as a Branch Supervisor.

Western Union powers your pursuit.

In this role, we expect you to be responsible for a location with more than 50 people in direct charge. It is important that you are a leader close to the business and people.

Role Responsibilities

• In this role, you are in charge of overseeing and supporting the daily operations of a number of Western Union branches, ensuring that they adhere to company policies while increasing sales transactions and maintaining superior service quality to customers.
• Create and maintain appropriate levels of focus, operational integrity, and compliance with legal corporate and regulatory procedures.
• Manage a team of Senior Tellers, coach them and act as their point of contact for all operational and system-related questions.
• People administration reports to present to the business.
• Participate in different projects.

Role Requirements

• Bachelors degree or be a student in Business Administration, Human Resources or related and need 3 years experience working as a supervisor in a retail environment.
• Youll need 3 or more years experience in people management, big and dynamic groups.
• You should have used your leadership to obtain business results and quality customer services.
• Teamwork oriented. Results driven. Excellent written and verbal communication skills. Good organizational and time management skills.
• Intermediate English level (B1) is desirable and intermediate Microsoft Office skills (desirable).
• Workday experience is a plus.
• Need your own car and driver's license. You must be available to travel.
• Youll need strong communication skills. The key for this role is that you have a strong leadership profile, adaptation to change and have a desire to learn and motivate others.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Argentina specific benefits include:

• Gift for marriage, birth, school aid, etc.
• Gifts on special dates (Christmas boxes, Easter eggs).
• Discount in universities.
• Discount in gyms and other retail sites.
• 10 days off for non-pregnant father/mother

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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