1+ months

Digital Payments Ops Associate

Vilnius, Vilniaus Apskritis 01108
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Digital Payments Associate Vilnius, Lithuania

Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for better? Join Western Union as a Digital Payments Associate.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

Join us as a Digital Payments Associate based in Western Unions Regional Operations Center (ROC) located in Vilnius. You will be responsible for monitoring payments flow, reprocessing failed refunds and completing day-to-day escalations received from our bank partners and customer support teams. You might need to use your keen observer skills for analyzing and recognizing specific patterns and identifying any possible ongoing issues. Additionally, you will be working closely with our internal and external partners ensuring timely incident resolution.

What you will need to succeed:

Bachelors degree or equivalent

Strong written and verbal communication skills

Excellent spoken and written English skills

Experience with Microsoft Office

Availability to work on Saturdays

The ability to take on responsibility and work successfully in a self-motivated environment

Customer centricity and willingness to learn each day

An enthusiasm for working within a team

Join us, and lets move money for better

Its an exciting time at Western Union. Were growing as a business and we're shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Were unleashing our potential. If youre ready to do the same, apply now.

As a company on the move, we want our people to grow and develop too. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including applicants with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

The monthly gross base salary range is 1047-1296 EUR. This range represents the anticipated low and high end of the salary for this position.Actual salaries will vary and are based on factors such as a candidates qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.

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Industry

  • Banking / Finance
Posted: 2022-07-28 Expires: 2022-10-29
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Digital Payments Ops Associate

Western Union
Vilnius, Vilniaus Apskritis 01108

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