1+ months

Mail Coordinator and Service Support Specialist (PT or FT available)

Florham Park, NJ 07932
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At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


Supports the business unit by performing administrative and client support functions in a service center environment. Acts as a critical link between our carrier partners and our business unit through effective verbal and written communications across multiple teams. Escalates problems and issues appropriately. As part of the Continuous Improvement team, seeks opportunities for standardization, decreasing variation and increasing efficiency.


  • Sort, scan and distribute incoming mail within defined SLA (service level agreement).
  • Provide assistance with shipping as needed.
  • Maintain appropriate records and logs of mail received and sent.
    Report daily/weekly/monthly volumes of mail scanned, shredded, and received, using MS Excel (incl. pivot tables).
  • Work closely with carrier relations team to identify and eliminate unnecessary mail received from carrier partners.
  • Scan, log and file commission statements. Maintain check log and send checks to the appropriate lock box.
  • Perform general administrative duties such as providing support to leaders and department as required (i.e. aid in event set-up and take-down, basic runner duties, printing large format documents, organize special client mailings).


  • High School Diploma or GED
  • 1 year equivalent experience in a call center environment
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Preference will be given to candidates who have the following:

  • Bachelor's Degree Preferred - General Studies
  • Experience with Microsoft Office 365 automation tools (e.g. PowerAutomate)

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.


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Posted: 2022-02-03 Expires: 2022-06-24
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Mail Coordinator and Service Support Specialist (PT or FT available)

Florham Park, NJ 07932

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