1+ months

Sales Support Specialist

Praha, Hlavní město Praha 120 00
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Sales Support Specialist Prague, Czech Republic

Are you passionate about helping others and providing world-class customer experience? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as a Sales Support Specialist.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

Youll be responsible for providing support to our Foreign Exchange (FX) team in Prague by meeting their sales objectives. Well look to you to proactively provide the necessary sales reporting, helping with lead sourcing, promotions and events, to allow the team to prioritize their time with customer contact. You would be supporting the team with preparing contracts and monitoring customer on-boarding. For this role, you will utilise Microsoft Excel and Salesforce extensively. Using your keen eye for detail and accuracy, you will ensure all relevant information is accurate, completed correctly, and provide direct client support when needed.

Relevant experience in supporting business teams is welcome, ideally within the B2B financial services sector, with a real passion for excellence in customer service. You are a team player and can establish effective relationships and partnerships with ease. You will be confident using the Microsoft suite of products and ideally have previous experience using the Salesforce platform. For this role, a university degree is preferred. This position requires strong written and verbal communication skills in Czech and English languages.

IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.

Join us, and lets connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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Industry

  • Banking / Finance
Posted: 2022-08-02 Expires: 2022-11-02
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Sales Support Specialist

Western Union
Praha, Hlavní město Praha 120 00

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