1+ months

Senior Consumer Fraud Analyst

Dublin, Dublin D01
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Senior Consumer Fraud Analyst - Dublin, Ireland

Would you like to play a critical role in protecting consumers and reducing the risks of financial crime? Do you want to improve the quality of our consumer protection risk and fraud controls so we can fulfil our mission to move money for better? Join Western Union as Senior Consumer Fraud Analyst.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

You will play a crucial role as part of the Consumer Protection Compliance and Fraud Risk Management (FRM) team within the Regulatory Compliance Office. This position is responsible for monitoring transactions and conducting analysis involving agents and consumers, with the goal of identifying and reporting fraud patterns and taking appropriate actions to resolve risk. The successful candidate will work closely with Business and Compliance teams across the region to promote communication and awareness of Global Fraud and Consumer Protection Programmes and will provide support for external fraud awareness events and activities including attending events if required. The position operates within a framework of tight deadlines and regulatory scrutiny and involves the preparation of regulatory reports. The Senior Consumer Fraud Analyst works both independently and as part of a team of other analysts.

We need you to have significant and substantial experience dealing with information security controls and risk operations withing the financial sector or similar. A university degree in a quantitative subject within the fields of maths, finance, management of information systems or similar is preferred, though equivalent experience may be substituted. Youll use your advanced analytic skills to detect patterns associated with fraud and other questionable activity. Youll have advanced Excel skills and, experience in SQL coding, as well as good PowerPoint and other means to present your insights. Experience with Tableau is desirable. When we meet, youll be able to demonstrate your flair as a communicator and your ability to pull together work from virtual cross-functional teams to produce analytical findings and present those at the appropriate level.

Join us, and lets connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.



  • Banking / Finance
Posted: 2022-07-22 Expires: 2022-11-02
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Senior Consumer Fraud Analyst

Western Union
Dublin, Dublin D01

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